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We at believe that feedback from out customers is vitally important!
Below are comments from some of our customers.


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March 25, 2013

To Michael Mann:     I have only been a guitar student of Mr. Mann for about 3 weeks and what I have experienced is a teacher that not only can teach me about my guitar, but this person not only can teach guitar, but he also can teach you what this life is all about. Mr. Mann, thank you for being you and for what you do.  I had the honor of meeting Michael's wife, Colleen and she is about as sweet of a woman I have ever had the privilege of meeting, Michael as well. Thank both of you for what you do and who you are. IF ANY ONE NEED HELP LEARNING TO PLAY A GUITAR OR ANY ISTRUMENT YOU NEED TO CALL MR. MANN. Again thank you and your wife be safe and blessed.
Jim Brown
November 16, 2010

Thanks Colleen. Just got both of them set up and removed the pepperoni pizza pick guards and they are sweet.
I now own three of this model for working in alternate tunings.

Peace, Rob   referring to the Sunlite GW-2600 Jumbo with Electric pickup

January 25, 2009

Thank you so much for the American Idol Singers advantage.
I am so happy for your help along the way, and wish that
many people will enjoy your shop!

The shipment was very fast,
and I was excited like a kid when the package arrived.
Thank you Colleen for your honesty

Sincerly yours

a star

October 9, 2008

I will think about you guys whenever i need parts for my drum set. You don't only have my business, but as well as my trust.

Thank you!!

erik ramirez

A misunderstanding between customer and shipper led to this:  I resolved the problem.

October 8, 2008

Thank you very much Colleen. I am pleased and relieved to hear this. I am extremely happy with your service. Once again thank you!!!!

Erik Ramirez

you could put me on your testimonials any day!!!

July 28, 2008


Your customer service is exactly what you claim on your website, GREAT.  Thanks very much for your prompt responses and great solutions.


Liana Stewart

May 30, 2007       Regarding the Singer's Advantage Vocal Instruction Course

Hi Colleen,

Just wanted to let you know that the replacement cds have arrived...I tried them out...and they match perfectly with the cds I already have.  I am elated.  Thank you again for providing incredible customer service.  You have been outstanding!!!
Keep up the great work.

Have a wonderful day!!!!

February 16, 2007

Suzanne writes:

This is the most unbelievable customer service I have ever experienced. I wish every business were run like this, with this kind of care and attention to detail. I'd do business with Mann Music again and again and will recommend it to all my musician friends.

Suzanne purchased a Seth Riggs, Singer's Advantage Course

January 26, 2007

Order received at 11:02 AM - processed immediately

Tracking number sent to client at 2:40 PM

Response from customer at 4:39 PM same day

Excellent! Thanks for making the order go so fast, I really appreciate it!


October 11, 2006

Great Customer service. Thank You Colleen, I love my new GigMaster. The sound is great, and hooking up external speakers gives a great quality stereo sound. I'll be back to Mann Music for all my needs in the future.


September 7, 2006

I'll be happy to purchase again the next time I have a need and will include your company when I tell the karaoke folks where to look on-line to find the products they want. Thanks again for helping me find the machine I was looking for and at a good price. Take care.


September 7, 2006

I appreciate you giving me a personal call, as a follow up on my karaoke purchase. I can't tell you how impressive that was for a business owner to take that kind of time.  You have made my buying experience the best it can be with your company.    I look forward to another purchase in the very near future.

Thank you
Beverly Hill

August 29, 2006

I was so pleased with all the help from Colleen. I was able to select an appropriate karaoke system, in which to replace an old one that was going out on me. I have never been to a website, or family owned business on the web that made me feel so comfortable, and was there to help no matter what time of the day I called. To those looking for quality, well organized and very helpful, no matter what time of the day, anyone would have a wonderful experience doing business with these people. I, for one, will be coming back in the near future for all my karaoke needs. Thank you again for the wonderful experience on your website, and personal help by phone.


August 26, 2006

This is just a brief note to express my appreciation for your services. You went out of your way to assist me in my selection for the karaoke equipment and music. You suggested Seth Riggs "Singer's Advantage" and this has been very beneficial in developing voice techniques. I realize that I have contacted you during off hours. You have always been available day or night to assist me and this is greatly appreciated.

Bob Hodgson

March 16, 2006

I had an excellent experience working with your company and would highly recommend it to others. You assisted me with a problem that I might otherwise not have been able to resolve and you showed patience and trust. I genuinely enjoyed purchasing equipment from you and would do so again in a heart beat.

Thank you for being so cooperative.
R. Kupfer

"I just have to heap a lot of praise on Colleen Mann's service. Had a little trouble with one of the water fountains (one she doesn't sell anymore) and it was replaced with an even more expensive one free of charge. Colleen followed up at every turn to ensure I was happy with my purchase. This is by far the most positive experience I have had shopping on the web (and I do a lot of shopping on the web!)

Sincerely, K Basham

Thanks again Colleen!" "Katherine Basham"

Dear Colleen,

"Thank you for your prompt reply. First impressions make the most difference. Receiving a defective product...isn't cool. But you handled it in such a professional and personable manner, that I can trust in making future purchases.

Thanks again, John Travers 
p.s. I will be mailing you the defective mic today."


Just wanted to thank you for great service and communication. Good luck with the business. The MegaStar CM-K1100 is great and I am very happy with the purchase.

Nicholas Thies

Thank you for let me know how much it cost me to get that guitar to Puerto Rico. Please send it the fastest and the least expensive way. thanks again to let me know. I liked that because it says a lot of good things about your business.

Felix Ortiz